Legal Documents

Privacy Policy, Terms of Service, and Refund Policy.

Last Updated: October 17, 2025

Privacy Policy

Welcome to Perchance Story AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

1. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes email address and telephone numbers.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us, managed through our payment processor, Whop.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: includes information about how you use our website, products and services, including story generation parameters and credit usage.

Log Files

Perchance Story AI follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

2. How We Use Your Information

We use your personal data to operate, provide, and improve our Services. Our purposes for using personal data include:

  • To provide and manage your account: To register you as a new customer and manage your access to our services.
  • To process transactions: To process payments for credit purchases via our third-party payment provider, Whop.
  • To provide the core service: To use the information you provide (like story themes and character images) to generate stories via Google's Generative AI services.
  • To manage our relationship with you: Which includes notifying you about changes to our terms or privacy policy.
  • To improve our website: We use analytics to improve our service, and user experience.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with trusted third parties to provide our services:

  • Whop: For processing payments and managing subscriptions. Their use of your information is governed by their privacy policy.
  • Google (Firebase & Generative AI): We use Firebase for backend services like authentication and database management, and Google's Generative AI for story and image generation. Uploaded images and prompts are sent to these services.
  • Service Providers: Who provide IT and system administration services.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use Firebase Authentication and Firestore Security Rules to protect your data.

Terms of Service

1. Acceptance of Terms

By using Perchance Story AI, you agree to be bound by these Terms of Service. If you do not agree, you may not use the service.

2. Description of Service

Perchance Story AI is a service that allows users to generate illustrated digital storybooks using artificial intelligence. Users purchase credits which are then used to generate stories. The number of credits required depends on the length and features of the story.

3. User Accounts

You must create an account to use our service. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

4. Intellectual Property

You retain ownership of the original content you upload (e.g., your character photograph). By using the service, you grant us a license to use this content to generate the story. You own the copyright to the final generated storybook (text and images) for personal, non-commercial use. You may not resell the generated stories without our express written permission.

5. Prohibited Conduct

You agree not to use the service for any unlawful purpose or to generate content that is hateful, harassing, violent, or sexually explicit. We reserve the right to terminate accounts that violate these terms.

Refund Policy

Our refund policy is simple and transparent.

You are eligible for a full refund for a credit package purchase under one condition: you have not used any of the credits from that specific purchase.

Once you use even a single credit from a purchased package to generate a story, the entire purchase becomes non-refundable. This is due to the costs incurred from our AI service providers for content generation.

To request a refund, please contact us through the Whop platform, and we will verify your credit usage and process the refund if you are eligible.

Contact Us

If you have any questions about our legal documents or any other inquiries, please do not hesitate to contact us.

contact@perchancestoryai.com